Annecy, January 5th 2009.
MAVIC R-SYS FRONT WHEEL RECALL
As part of its ongoing commitment to customer safety and satisfaction, Mavic has today announced a
voluntary recall of its
R-SYS front wheels as a precautionary safety measure.
Mavic has identified that the carbon tubular spokes of the R-SYS front wheel may break during use in
certain circumstances and causing the rider to lose control and possibly fall, potentially sustaining
All models of Mavic R-SYS front wheels are concerned (R-SYS, R-SYS test, R-SYS Premium),
separately or as part of a bicycle. The wheels must no longer be used.
Consumers should immediately return their front wheel to a Mavic dealer; a new upgraded R-SYS
front wheel will be delivered free of charge.
This exchange will start from 31st of March 2009. Until this date, to facilitate the continued use of the
bicycle, Mavic will offer a set of Aksium wheel that customers will keep after they have received the
replacement R-SYS front wheel.
Mavic has a history of many cycling innovations on the market. This permanent search for improved
performance will continue to lead Mavic towards design and technological advancements. However, quality
and reliability are major values that have made Mavic the leader in bicycle wheels, and Mavic desires to make
a quality and reliability upgrade to the R-SYS wheel through this voluntary recall.
Bernard Millaud, Mavic Managing Director, said: “Mavic is undertaking this voluntary, precautionary
recall program because of our uncompromising commitment to customer safety and satisfaction. Our
customers rightly expect our products to be of the very highest quality, and Mavic will continue to meet
Contact and information
Phone: +33 (0)4-50-65-72-12